Interstate Removalists

Specialist interstate removalists, Crown provide a consistent high level of service nationwide with offices in every state.  Our network of Crown offices provides the highest standard of customer service with our "One Company" relocation service giving you peace of mind that your belongings will be well cared for. 

When planning an interstate move the first step is to contact Crown and speak with our trained Customer Services Consultants. They have the experience and expertise to assist you with any enquiry. They will ask you a few simple questions to quickly determine whether they can provide an estimate over the phone or whether it would be best for one of our interstate removalist consultants to visit you in your home.

Either way our interstate removalist consultant can explain the entire interstate removals process and inform you about the removalists services that are available to you. This will include issues such as:

• Packaging & wrapping
• Transportation modes and storage options
• Interstate Quarantine requirements
• Destination delivery services including unpacking and reassembly of furniture
• Special requirements for pets, vehicles, fragile items, etc.
• Transit protection insurance
• Crown’s unique Online Tracking System
• Relocating with children

Your fully trained Crown Consultant will help you choose the service delivery that best meets your needs, explain what to expect when you arrive at your new destination and answer all of your questions. Together, you can discuss preferred packing and delivery dates.

You will need specialist packing materials and removalist boxes to pack your belongings to the highest of standards. Depending on your circumstances, your destination and the goods you are moving, Crown will ensure the right materials are used and provide maximum protection for your belongings. For example:

• Cushioned Craft Paper is used for the wrapping of furniture pieces 
• Fragile or high value items are often wrapped and custom crated to ensure protection 
• Tissue and corrugated bubble-wrap for added protection  
• Contour-packing allows for safer handling and space-efficient loading  
• Lay-down cartons keep clothes flat and save space 
• Upright wardrobes let coats and suits remain hanging in transit  
• Plasma and LCD screens are protected through the use of purpose made packaging. 
• Rugs are to be rolled, not folded and wrapped with porous material to allow them to breathe. Desiccant packets are used to keep carpets moisture-free.

On pack day, our Team Leader will accompany you through your home and confirm all the details that were discussed and agreed with your Crown Consultant. You should also point out those items that must not be packed including important documents, clothing, toiletries and other essentials should be set aside. Find a special location for these items and alert your Team Leader that these items must not be packed.

Once your goods have been carefully wrapped and packed they will be labeled and individually numbered. Your Team Leader will note each item on a “Packing Inventory.” At that point all items can be removed from your home and loaded for transit. On arrival at destination you will be able to use your copy of our Packing Inventory as a checklist.

Interstate Removalists - Ancillary Services

Of course relocating your household goods is not the only area that your interstate removalists can assist you in. There are many other treasured possessions that can be equally as important such as: motor vehicles, boats, trailers, camper vans, motorcycles and family pets. You may have particular concerns for high value items, collections or antiques. Crown’s expertise in interstate removals will ensure you cover all bases.

Interstate Removalists - Transit Protection

Crown’s crews exercise care and professionalism when packing, transporting, delivering and unpacking customer goods and are proud to have one of the highest rated records for claim-free relocations in the industry. Even though Crown takes every precaution to eliminate risk, it is important to note that relocating personal belongings comes with inherent risks. This is why Crown offers CrownCare, a comprehensive interstate removalist transit protection program offering full replacement cover.

Interstate Removalists - Inter-Company Communication

All of Crown’s worldwide facilities are linked by a common communications and operating network. This technological investment means that before you arrive at your new destination, the local Crown office will already have up-to-date information on your relocation. Yet another first for interstate removalists.

If you are moving interstate and want advice from experienced interstate removalists, call Crown today on 1300 135 607 or enquire through our contact Crown form.